Let's start by highlighting the benefits of the Campaigns feature:
- No limit on recipients or contacts.
- More robust recipient or contact selection.
- Schedule messages to be sent in the future.
- Visibility into metrics to measure campaign success.
- Compliance with TCPA regulations.
You may have noticed the mention of the word "contacts"; and if you had any doubts, the answer is yes. The Campaigns feature comes with a Contacts screen.
In Contacts you will be able to see the directory of your clients' phone numbers, whether your team added them or your clients interacted with BrainHi through a missed call or text message (SMS).
How does this affect the current bulk messaging feature?
You will have a limit of sending 200 messages per day, to avoid message delivery issues due to carrier regulations. In the Campaigns feature, we provide you a dedicated number for sending bulk messages in compliance with regulations.