Tasks allows you to collaborate with other teams within and outside your own location. Its mission is to provide monitoring, access, and follow-up to collaborate in the efficient management of Tasks by other teams.
Creating Tasks between departments allows patient needs to be resolved without needing to transfer the call. It enables the transfer of context about the patient's need while avoiding repetitive duplication of information.
See also: Tutorial: How to use Tasks?
🚀 Benefits:
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1. Consolidation of tools in a single platform
Use this asynchronous communication tool to maintain cohesion with your team. All interactions will be recorded in the patient's conversation portal and will be accessible from your new Tasks portal — all in one unified platform.
👉 You will no longer need to have multiple portals open to communicate and/or document any need or emergency to another team member.
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2. Collaborate with your internal or remote team
Facilitate the efficient coordination of tasks that allows a clear view of your team's progress and responsibilities. This feature not only strengthens collaboration but also boosts productivity, generating effective synergy to achieve common goals.
👉 Generate tasks for your team and monitor the care provided to the patient.
Example: "Maria Perez called to request a refill of her medications"
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3. Assign tasks to yourself
Effectively self-manage your daily workload. By assigning yourself specific responsibilities, you can organize your tasks and maintain a clear overview of your pending items.
👉 We know how busy your day can be; by using task self-assignment, you can manage your time effectively and deliver high-quality service.
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