BrainHi, Inc.

Everything you need to know to configure BrainHi for the first time

Setting up BrainHi for the First Time

Everything you need to know to get started with BrainHi

BrainHi Basics

Here's an overview of the different types of users on the BrainHi platform.

Types of Users

How to create and manage user accounts for Office Staff

Managing Users

Learn how BrainHi's automated virtual assistant handles conversations how Office Staff can collaborate with Lara effectively

Working with Lara

Learn how to work with BrainHi's Live Customer Support Agents when Lara can't help.

Working with Live Agents

Users

Learn how to navigate the BrainHi Inbox effectively

The Activity Stream

The Conversations screen is where your staff and BrainHi will collaborate to engage with your clients

The Conversation

Assignments and Escalations

Conversations 

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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