How to add a custom banner on the kiosk

You can display a highlighted message on the kiosk screen (for example, "Estimated wait time: 30 min").

  1. Go to Settings > Kiosk.
  2. Enable the "Show banner" option.
  3. Enter the message you want to display (maximum 500 characters).
  4. Choose an icon to accompany the message (bell, megaphone, information, among others).
  5. Save the changes. The banner colors adjust automatically to your account's theme.

Language selection on the kiosk

The kiosk includes a button to switch between Spanish and English (ES/EN). This feature is automatically available for all clients, without needing to activate it from the portal.

Public registration link

The public link allows patients to register on the waitlist from their own phone, without needing to approach a physical kiosk. If your account has this feature enabled, you will see a "Go to my Public Waitlist Registration Link" button available to share or display as a QR code.

Some accounts have a location restriction configured: when opening the public link, the patient may be asked to share their location to confirm they are within the allowed service area. If the patient does not share their location, the system will show them instructions to enable permission from their browser.

How to choose which services are shown on the public link

If your account has the public link enabled, you can control which services are available for patients to choose when registering from their phone, while keeping them active internally for staff:

  1. Go to Settings > Waitlist and find the "Services visible on public link" section.
  2. Enable or disable each service individually, or use "Select all".
  3. Save the changes.

Summary

  • Customize the kiosk banner with your own message and icon.
  • Your patients can change the kiosk language without additional configuration.
  • The public link allows remote registration from the patient's phone.
  • Control which services are shown on that public link.

Don't see the public link on your account? Contact your Customer Success Manager to enable it.

Questions? Write to us by replying to any BrainHi email or contact your Customer Success Manager.

Related Articles