Digital Queue

16 artículos

Managing turns, kiosk and TV.

Articles

Digital Queue Analytics and Reports

Learn how to view analytics and export turn data from Digital Queue in the portal.

Kiosk Printer Paper Replacement

Open the paper roll compartment. Remove the empty paper roll. Install the new roll in the direction shown in the image. Pull paper from the new roll so it extends out, then close the cover. When the p

Digital Queue: Configuration Guide from the Portal

Index of all articles for configuring Digital Queue step by step from the portal: queues, stations, TV screen, messaging, check-in, kiosk, and more.

Turn Transfers Between Departments

Learn how to transfer a turn between departments or queues within Digital Queue.

How to Call a Turn in Digital Queue

How to use the Digital Queue platform to call a patient from the waiting list and notify them that it is their turn.

Companions: How to Add and Manage Companions on a Turn

Learn how to add, view, edit, and unlink companions from a turn in Digital Queue.

How to Serve and Assign a Patient to Another Queue in Digital Queue

This article explains how to serve a patient at a station and then assign them to another queue within Digital Queue.

Services and Sub-Services in Digital Queue

Learn what services and sub-services are, and how they appear on the kiosk when registering a turn.

Kiosk Configuration: Banner and Public Registration Link

Learn how to customize the kiosk banner and use the public link so patients can check in from their own phones.

Check-in Configuration

Learn how to decide what information is requested when registering a turn in Digital Queue.

SMS Messaging Configuration

Learn how to enable and customize the automatic text messages your patients receive in Digital Queue.

Waiting Room Screen (TV) Configuration

Learn how to customize the content, design, promotional videos, and audio notifications of the TV screen in your waiting room.

Starting out with BrainHi's Waiting List

Everything you need to know to use the Waiting List effectively

Queue and Station Configuration

Learn how to create, enable, and customize the queues and service stations at your institution in Digital Queue.

Configuring the Waiting List

Adapt the waiting list to manage the flow of customers in your business

Preparing Turns Automatically

Learn how BrainHi makes it easier to create turns for the waiting list. Streamline your operation and serve more customers!

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