Articles
Learn how to view analytics and export turn data from Digital Queue in the portal.
Kiosk Printer Paper ReplacementOpen the paper roll compartment. Remove the empty paper roll. Install the new roll in the direction shown in the image. Pull paper from the new roll so it extends out, then close the cover. When the p
Digital Queue: Configuration Guide from the PortalIndex of all articles for configuring Digital Queue step by step from the portal: queues, stations, TV screen, messaging, check-in, kiosk, and more.
Turn Transfers Between DepartmentsLearn how to transfer a turn between departments or queues within Digital Queue.
How to Call a Turn in Digital QueueHow to use the Digital Queue platform to call a patient from the waiting list and notify them that it is their turn.
Companions: How to Add and Manage Companions on a TurnLearn how to add, view, edit, and unlink companions from a turn in Digital Queue.
How to Serve and Assign a Patient to Another Queue in Digital QueueThis article explains how to serve a patient at a station and then assign them to another queue within Digital Queue.
Services and Sub-Services in Digital QueueLearn what services and sub-services are, and how they appear on the kiosk when registering a turn.
Kiosk Configuration: Banner and Public Registration LinkLearn how to customize the kiosk banner and use the public link so patients can check in from their own phones.
Check-in ConfigurationLearn how to decide what information is requested when registering a turn in Digital Queue.
SMS Messaging ConfigurationLearn how to enable and customize the automatic text messages your patients receive in Digital Queue.
Waiting Room Screen (TV) ConfigurationLearn how to customize the content, design, promotional videos, and audio notifications of the TV screen in your waiting room.
Starting out with BrainHi's Waiting ListEverything you need to know to use the Waiting List effectively
Queue and Station ConfigurationLearn how to create, enable, and customize the queues and service stations at your institution in Digital Queue.
Configuring the Waiting ListAdapt the waiting list to manage the flow of customers in your business
Preparing Turns AutomaticallyLearn how BrainHi makes it easier to create turns for the waiting list. Streamline your operation and serve more customers!
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