What is the Transfer between Departments?

If your institution has multiple queues or departments configured (for example, Registration, Laboratory, Pharmacy), you can transfer a patient from one queue to another without having to register them again.

How to transfer a turn

  1. Open the turn of the patient you want to transfer.
  2. Click "Transfer".
  3. Select the destination department or queue in the window that opens.
  4. Confirm the transfer.

While the turn waits to be attended in the new department, you will see a blue "Transfer Hold" notice (waiting for transfer). The turn history shows all the departments the patient has gone through, and comments remain visible between departments.

How to move a turn by dragging (drag & drop)

You can also drag a turn card (or a group with companions) directly to the column of another queue. The destination column highlights as you drag, and the screen scrolls automatically if you have many queues configured.

Summary

  • Transfer patients between departments without re-registering them.
  • The turn history is available in each department the patient passes through.
  • You can transfer using the "Transfer" button or by dragging the turn card.

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