FAQs and Common Errors
Why is my BrainHi phone number changing?
How to edit payment information?Steps to update your billing information
How to set up Meta Messenger chatbot?Step-by-step guide to configure your Meta Messenger chatbot.
Adding a voicemail greetingRecord your voice message for BrainHi to use.
How do I turn on call forwarding for my phone number?Call forwarding is a basic phone management feature available from most carriers that redirects incoming calls to an alternate number.
How can I change between my multiple BrainHi accounts?Learn how to change between your multiple BrainHi accounts, each corresponding to a location of your business
How to change your password?Follow the following instructions to change your password.
How can I configure the Out of Office (Away Mode) option?Learn how to set an out-of-office period for when you're close or go on vacation