Conversations

8 artículos

Manage your inbox, responses, tags, and conversation flow.

Articles

Custom Responses

Custom Responses allow you to further customize Lara by creating new responses and linking them to keywords.

Auto Logout

To ensure your security and privacy, we have implemented: Auto Logout or automatic session close.

Conversation Tab Updates

Optimizing your BrainHi experience! Our conversations screen now offers a better navigation experience and a new look and feel to the conversation flow. What changed on the conversation screen? With t

Conversation Sorting

How to use the conversation sorting tool? This feature lets you sort your conversations in the inbox in ascending or descending order, giving you greater flexibility in managing your conversations. Wh

Sending Links in BrainHi

The versatility provided by communication via text message is unmatched . Particularly when we have the options of mass messages for greater customer reach, Marketing Campaigns for business growth, an

See when a teammate is replying

Know in real time when someone else in your office is typing in a conversation, so the same patient doesn't get two replies.

Filter your conversations and appointment requests

Learn how to use the filters in Conversations and in Appointment Requests to quickly find what you need to handle.

Long SMS messages sent as a citas.pr link

Why some patients get a short SMS with a citas.pr link instead of the full message, what they see when they open it, and what to do if the link no longer opens.

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